Add Leverage To Your Delivery
Redesign the high-effort, repetitive parts of your delivery so they require less hands-on time while still producing the same results for clients.
Parts of your delivery that used to take significant hands-on time have been redesigned so they require less effort while still producing the same result.
Why This Project Matters
When it comes to scaling up their services, most people have considered the obvious things: hiring more people so there are more hands to help with the work, or building in more leverage and automation so you can serve more people at once.
The problem is that both of those have their downsides:
- The more you hire, the harder it is to be profitable.
- The more you leverage and automate, the less you're able to adapt to each client's needs.
And at the end of the day, you're still left with too many things that only you can do.
The goal of this project is different. Rather than adding people or automating everything, you'll zoom in on the specific steps in your delivery that are consuming the most time — and find smarter ways to deliver them. Minimize the changes, zoom all the way in, and turn the dials.
Milestones
- Week 1: Core Process mapped and bottlenecks identified
- Weeks 2–3: High-effort parts of delivery redesigned using the Three Dials
- Weeks 4–5: Delivery updated to reflect the redesigned approach
- Week 6: Updated delivery approach finalized and ready to use
- Post-mortem: Project review and next steps defined